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Hope
Hooray Stays · Online now
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Texas Gulf Coast & Houston Property Management

Not All Management
Is the Same.

Full-service management that actually covers everything.

Hands-on care, human revenue management, and guest consumables that never come out of your pocket — soaps, shampoos, coffee, paper goods, and more. We hold Breezeway safety certification, annual human trafficking prevention training, and Minut monitoring on every property. We also help owners navigate STR permitting. No hidden fees. No markups. No surprises.

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Most managers create the listing. That’s where it stops.

Not all management is equal.

Full-service management Typical manager
Consumables ✓Soaps, shampoos, coffee, paper goods — no owner cost —Owner pays, often marked up
Damage Waiver ✓Up to $1,500, handled for you —Owner’s responsibility
Guest Screening ✓Signed rental agreement + photo ID — every booking —Basic platform verification only
Property Inventory ✓Every item catalogued at onboarding —Not offered
Post-Turnover Inspection ✓Photos documented after every guest ✕Rarely included
Revenue Management ✓Dedicated human manager + software —Software only, if any
Direct Owner Access ✓Real owners — Matt & Carissa answer directly ✕Call center, AI, or junior staff
Safety Certification ✓Breezeway STRSI certified — reduces owner liability ✕Not standard in the industry
Noise & Smoke Monitoring ✓Minut devices — noise, smoke & CO detection, 24/7 —Rarely included or owner-funded
Human Trafficking Prevention ✓Annual certification — required for all staff ✕Not standard
Guest Remarketing ✓Proprietary guest WiFi portal — every email captured at login ✕Airbnb keeps the relationship
Branded Product Sampling ✓UpClose Marketing member — premium products for guests, free ✕Not offered
Permitting Assistance ✓We help navigate — and in some cases handle it for you ✕Owner’s problem

We manage the property. Most managers manage the listing.

Protection

Breezeway STRSI certified. Every guest signs a rental agreement and provides photo ID before arrival. Minut noise, smoke & CO monitoring on every property. Annual human trafficking prevention training. Damage waivers up to $1,500 included.

Revenue

A human manager optimizes for Gulf Coast seasonality and peak weekends, fills stays through Airbnb, insurance companies, and travel nurse placements, and remarketing directly to past guests. Plus: premium brand products delivered to guests through UpClose Marketing at no cost to anyone.

Transparency

Full financial visibility. No supply markups. Every dollar accounted for with line-item clarity, every month.

Partnership

Matt and Carissa answer directly — no call centers, no AI, no middlemen. They invest in short-term rentals themselves, so when you call, you’re talking to someone with actual skin in the game.

The math they don’t show you

Their 15% costs
more than our 20%.

Most managers charge their commission on the full gross booking — before the platform fee or cleaning fee comes out. We charge on the net nightly rate, after both are deducted. That difference means you actually keep more money with us, despite the higher advertised rate. Here’s the real math on a typical booking.

$0
Hidden fees, ever
$250
Maintenance approval threshold
Same $1,500 Airbnb booking — two managers
Hooray Stays Typical 15%
Guest pays
$1,500
$1,500
Airbnb fee (15.5%)
−$232.50
−$232.50
Cleaning fee
−$250.00
−$250.00
Commission base
$1,017.50 net
$1,500 gross
Commission (20% / 15%)
−$203.50
−$225.00
You keep
$814.00
$792.50

On this booking, you keep $21.50 more with Hooray Stays despite the higher rate. On 100 bookings a year, that’s $2,150 extra in your pocket — from the manager who “charges more.”

Protected
Real story — damage waiver in action

“The owner never got a phone call. They got the newest model.”

A guest broke the living room soundbar during a stay. Because every Hooray Stays property is fully documented at onboarding — every item photographed, catalogued, and matched to a product record — we already had the evidence. We coordinated with the damage waiver, arranged the replacement, and had a brand-new soundbar installed before the next check-in. The owner never heard about it until it was already handled. That’s not a lucky outcome. That’s the system working as designed.

Owner paid $0 — got the newest model. Zero calls, zero hassle.
What our owners & guests say

Don’t take our word for it.

Google Reviews
Airbnb Reviews

Start earning.
Risk nothing.

Your first 30 days of management are on us — zero commission. And depending on the agreement you choose, there’s no setup fee either. We handle everything from day one, so you can see exactly what full-service management looks like before you’ve committed to much of anything.

Claim Your Free 30 Days → No setup fee on select agreements • First 30 days on us • 30-day notice to cancel
What you get from day one
✓
First 30 days — zero commission
We work for you free for the first month. See full-service management in action before you pay a cent.
1 mo. free
✓
Guest consumables — always included
Soaps, shampoos, trash bags, coffee, paper goods — restocked before every guest. Never billed back to you. (Linens are owner-provided.)
~$1,000/yr
✓
Damage waiver up to $1,500 per incident
Third-party backed. We file it, coordinate it, and resolve it — most of the time without you ever knowing.
~$816/yr
✓
Full onboarding: documentation, photography & smart home setup
Every item catalogued and photographed. Professional listing photography coordinated. Yale smart lock, Ring camera, our proprietary guest WiFi system, and Minut device installed — all included in your setup fee, all owned by us.
$300+ value
✓
Human revenue manager — active, not automated
Watches local events, demand shifts, and competitors daily. Fills stays through Airbnb, insurance companies, and travel nurse placements. Maintenance approvals required above $250 — your money isn’t spent without you knowing.
$2,400/yr
✓
Breezeway STRSI safety certification
Reduces your liability exposure and may lower your insurance premiums. Most managers don’t hold this credential.
Included
✓
Guest email remarketing via our own system
We built our own guest WiFi portal — every guest who logs onto the property WiFi is captured into your marketing list. We run direct ad campaigns and email sequences to bring them back without Airbnb taking a cut. You own the data.
Included
✓
UpClose Marketing membership — premium products, free
We’re members of UpClose Marketing, a brand sampling program that delivers premium products to your guests at no cost to anyone. Guests arrive to curated branded items — elevating their stay and driving better reviews.
Free to you
✓
STR permitting — client rate
We handle the full permitting process for $150 (clients) vs. $250 (non-clients). Availability varies by jurisdiction — ask on your strategy call.
Save $100
✓
No setup fee — on our most popular agreement
Our two-year agreement waives the $2,500 setup fee entirely. Details on your strategy call.
$2,500 value
★ Limited-time bonus
✓
Quarterly pest control — we cover it for your first year
Quarterly pest control is a standard property requirement — and normally your cost. Sign on before July 1, 2026 and we absorb it entirely for the first 12 months.
● Offer expires July 1, 2026 — calculating…
$816 value
Year-one included value
$7,632+
In services included with your management fee
Your upfront investment
$0
No setup fee • First 30 days on us
Getting started

Three steps. That’s it.

01

Book a Strategy Call

A 15-minute conversation with an owner — not a sales rep — about your property, your goals, and whether we’re the right fit.

02

Get Your Revenue Projection

We’ll build a custom earning estimate based on your property type, location, and real Gulf Coast demand and seasonality data.

03

Sit Back & Earn

We handle everything — guests, cleaning, pricing, maintenance, compliance, consumables. You get paid by the 5th of every month.

Free property analysis

Tell us about
your property.

Every property is different — location, bedrooms, amenities, seasonality. Share the details and we’ll come back to you with a real, personalized revenue analysis.

You’ll hear directly from an owner — not a sales team. Usually within one business day.

✓

Got it — we’ll be in touch.

Expect to hear from us directly within one business day with a personalized analysis for your property. No pressure, no obligation.

While you wait — subscribe to our owner tips for Gulf Coast STR market updates and pricing insights.

Common questions

Everything you need to know.

Before any guest arrives, they must provide a valid photo ID and sign a rental agreement that sets clear rules and establishes legal accountability. Every property is also equipped with Ring cameras (exterior only) and Minut smart home devices that monitor for noise violations, smoke, and CO 24/7. We screen proactively — flagging one-night weekend bookings, oversized groups, and last-minute local reservations. The combination of verified identity, a signed agreement, and live monitoring is what keeps properties protected.
Every booking includes a third-party damage waiver covering up to $1,500. We document every item in your property at onboarding — down to the brand of each appliance — so when something gets damaged, we already have the evidence. We coordinate the claim, arrange the repair or replacement, and typically handle it without you needing to lift a finger.
We use pricing software but we don’t let it run on autopilot. A dedicated human manager monitors local events (Mardi Gras, rodeo season, cruise traffic, local festivals), competitor rates, and demand signals to make daily adjustments. Our goal is to maximize total monthly revenue — not just fill every night at a discount.
Direct bank deposit by the 5th of every month, with a detailed line-item statement showing every booking, expense, and fee. Full transparency — you’ll always know exactly where your money went and why.
We charge a management commission plus a monthly technology fee that covers your smart home software — smart lock, Ring camera, our proprietary guest WiFi system, and Minut monitoring licenses. Both vary based on your property type and the agreement you choose, so we walk through the full breakdown on your strategy call. What we can tell you upfront: no consumable markups, no maintenance upcharges, and no hidden fees. Guest consumables are included. Linens are owner-provided. Cleaning fees are collected from guests — not from your payout.
Yes — all of our staff complete annual human trafficking prevention certification. Short-term rentals can be misused, and we take that responsibility seriously. This training covers recognition, reporting protocols, and platform policy compliance. It’s not something most property managers do, but we believe it’s part of operating a safe, responsible business.
Yes. STR permitting requirements vary widely across Texas cities and counties, and navigating them alone can be time-consuming. We help owners understand what’s required in their specific market and can guide you through the process. In some cases we’re able to handle the permitting on your behalf for a fee — availability depends on the jurisdiction. Ask us about your specific area on a strategy call.
We offer one-year and two-year management agreements. The two-year agreement waives the setup fee entirely — making your upfront investment zero. The one-year agreement includes a standard onboarding fee. Both require just 30 days’ notice to cancel, as long as active guest bookings are completed. Either way, your first 30 days of management are on us. The right fit depends on your situation — we’ll walk through the options on your strategy call.
Very few. We intentionally keep our portfolio small so every property gets the attention it deserves. We’d rather manage 20 properties exceptionally than 200 properties poorly. This is a family-owned company — not a franchise, not a call center.